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Terms of service

Overview

This website is operated by Jilco Inc. Throughout the site, the terms “we,” “us,” and “our” refer to Jilco Inc. and Forever Today by Jilco. By visiting our website or purchasing from us, you agree to the following Terms of Service, along with any additional policies referenced on our site, including our Return Policy, Shipping Policy, and Privacy Policy.

Please read these Terms carefully before using our website. By accessing our site, browsing our products, creating an account, or placing an order, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use our website or purchase from us.

Our online store is hosted by Shopify Inc., which provides the ecommerce platform that allows us to sell our products to you.

Online Store Terms

By using this site, you confirm that you are at least the age of majority in your state or place of residence, or that you have given consent for any minor dependent to use this site.

You agree not to use our website, products, or services for any unlawful or unauthorized purpose. You may not attempt to interfere with the security, operation, or functionality of the site, including transmitting viruses, malware, or harmful code.

We reserve the right to refuse service, cancel orders, or restrict access to our site at our discretion.

Product Information

Forever Today by Jilco offers fine jewelry, including styles featuring diamonds, gemstones, pearls, gold, sterling silver, and other materials as described on individual product pages.

We make every effort to present product information as accurately as possible, including descriptions, materials, stone details, dimensions, images, prices, and availability. However, we do not guarantee that all product descriptions, images, colors, stone appearances, measurements, pricing, or availability are completely accurate, current, or error-free.

Jewelry may appear differently depending on lighting, photography, screen settings, monitor display, and natural variations in stones, pearls, metals, and finishes. Product images are intended to represent the item as accurately as possible, but slight variations may occur.

We reserve the right to correct errors, update product information, change pricing, adjust promotions, or cancel orders if information on the site is inaccurate, including after an order has been submitted.

Pricing and Availability

All prices are listed in U.S. dollars unless otherwise stated. Product prices, promotions, discounts, and availability are subject to change without notice.

Some items may be available in limited quantities. We reserve the right to limit quantities purchased, discontinue products, or refuse orders that appear to be placed by dealers, resellers, distributors, or unauthorized commercial buyers.

We do not guarantee that any product listed on our site will remain available.

Orders and Payment

When placing an order, you agree to provide current, complete, and accurate billing, shipping, contact, and payment information.

We reserve the right to refuse, cancel, or limit any order for any reason, including suspected fraud, inaccurate product or pricing information, inventory issues, payment concerns, shipping limitations, or orders that appear to violate these Terms.

If we make a change to or cancel an order, we may attempt to notify you using the email address, billing address, shipping address, or phone number provided at checkout.

Shipping

Shipping terms, timelines, and delivery options are described in our Shipping Policy or during checkout. Delivery estimates are not guaranteed and may vary due to carrier delays, address issues, weather, holidays, or other circumstances outside our control.

You are responsible for providing a complete and accurate shipping address. We are not responsible for delays, lost packages, or additional costs caused by incorrect or incomplete shipping information.

Risk of loss passes to you once an order has been transferred to the shipping carrier.

Returns and Exchanges

Returns and exchanges are handled according to our Return Policy. Eligible items must meet the requirements stated in that policy.

Certain items may not be eligible for return, including gift cards, final sale or clearance items, worn items, altered items, resized items, engraved items, damaged items, or items returned outside the approved return window.

Please review our Return Policy before making a purchase.

Gift Cards and Promotional Offers

Gift cards, discounts, promotional codes, and special offers may be subject to additional terms, expiration dates, exclusions, or limitations.

Promotional offers cannot be applied retroactively unless otherwise stated. We reserve the right to modify, suspend, or cancel promotions at any time.

Gift cards are not redeemable for cash except where required by law.

Customer Accounts

You may have the option to create a customer account on our website. You are responsible for maintaining the confidentiality of your account login information and for all activity that occurs under your account.

Please notify us if you believe your account has been accessed without authorization.

We reserve the right to suspend or terminate accounts that violate these Terms, are used for fraudulent activity, or misuse our website or services.

Third-Party Services and Links

Our website may include links to third-party websites or use third-party services, including payment processors, shipping carriers, analytics tools, marketing platforms, or other ecommerce features.

We are not responsible for the content, accuracy, policies, practices, or services of third-party websites or providers. Your use of third-party services may be subject to their own terms and privacy policies.

User Comments, Reviews, and Submissions

If you submit reviews, comments, feedback, photos, suggestions, or other materials to us, you grant us the right to use, edit, publish, display, distribute, and reproduce that content in connection with our business, website, marketing, or customer service.

You agree that any content you submit will not violate the rights of any third party, contain unlawful or harmful material, or include false, misleading, abusive, obscene, or malicious content.

We reserve the right to remove or edit user-submitted content at our discretion.

Intellectual Property

All content on this website, including text, product descriptions, images, graphics, logos, designs, icons, photography, layout, and other materials, is owned by or licensed to Jilco Inc. and Forever Today by Jilco, unless otherwise stated.

You may not copy, reproduce, distribute, modify, sell, resell, or exploit any portion of the website or its content without our written permission.

Personal Information

Your submission of personal information through the website is governed by our Privacy Policy. Please review our Privacy Policy to understand how your information is collected, used, and protected.

Errors, Inaccuracies, and Omissions

Occasionally, information on our site may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, delivery estimates, availability, or other details.

We reserve the right to correct any errors, inaccuracies, or omissions, update information, or cancel orders at any time without prior notice, including after an order has been placed.

Prohibited Uses

You may not use our site or its content:

  • For any unlawful purpose
  • To violate any federal, state, local, or international law
  • To infringe upon our intellectual property rights or the rights of others
  • To submit false or misleading information
  • To upload or transmit viruses, malware, or harmful code
  • To collect or track personal information of others
  • To spam, phish, scrape, crawl, or interfere with the site
  • To attempt to bypass site security or payment protections
  • To harass, abuse, defame, threaten, or discriminate against others
  • For any fraudulent, harmful, or unauthorized purpose

We reserve the right to terminate your access to the site if you violate these prohibited uses.

Disclaimer of Warranties

We do not guarantee that your use of our website will be uninterrupted, timely, secure, or error-free.

Except as expressly stated by us, the website, services, and products are provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

Some jurisdictions do not allow certain warranty limitations, so some of these limitations may not apply to you.

Limitation of Liability

To the fullest extent permitted by law, Jilco Inc., Forever Today by Jilco, and our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, and licensors shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the website, your inability to use the website, or any products purchased through the website.

This includes, but is not limited to, damages related to lost profits, lost revenue, lost savings, lost data, replacement costs, product expectations, service interruptions, errors, omissions, or any other claim connected to your use of the site or purchase of products.

In jurisdictions where limitations of liability are restricted, our liability shall be limited to the maximum extent permitted by law.

Indemnification

You agree to indemnify, defend, and hold harmless Jilco Inc., Forever Today by Jilco, and our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, suppliers, and employees from any claim or demand, including reasonable attorneys’ fees, arising from your breach of these Terms, your misuse of the website, your violation of any law, or your violation of the rights of a third party.

Severability

If any part of these Terms is found to be unlawful, void, or unenforceable, that portion shall be enforced to the fullest extent permitted by law, and the remaining portions shall remain valid and enforceable.

Termination

These Terms remain in effect unless terminated by either you or us.

You may stop using our website at any time. We may terminate or restrict your access to the site if we believe you have violated these Terms or used the site in a way that is unlawful, harmful, or inconsistent with our policies.

Any obligations or liabilities incurred before termination shall survive termination.

Entire Agreement

These Terms, along with any policies posted on our website, constitute the entire agreement between you and Jilco Inc. regarding your use of the site and purchase of products.

Our failure to enforce any part of these Terms does not waive our right to enforce that or any other part of these Terms in the future.

Governing Law

These Terms and any separate agreements related to our products or services shall be governed by the laws of the State of Minnesota, United States, without regard to conflict of law principles.

Changes to These Terms

We reserve the right to update, change, or replace any part of these Terms at any time by posting updates to this page. It is your responsibility to review this page periodically.

Your continued use of the website after changes are posted means you accept those changes.

Contact Information

Questions about these Terms of Service may be sent to:

Forever Today by Jilco
Jilco Inc.
5500 Lincoln Drive, Suite 155
Minneapolis, MN 55436

Email: email@jilcoinc.com

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